Privacy Policy & Terms

PRIVACY POLICY AND SMS MESSAGING TERMS

Effective Date: October 22, 2025

If you have any questions or wish to contact us, please email team@roofinglogik.com or call 941-500-2687. 

1. Who we are: 

Roofing Logik (“we,” “us,” “our”).

2. Contact instructions:
   
   

If you have any questions about this policy or your data, or wish to contact us please email team@roofinglogik.com or call 941-500-2687.

3. Information we collect

• Phone number and explicit opt-in consent to receive SMS.

• Basic contact details you provide (name, email, address) and project/job details.

• Messaging metadata (opt-in/opt-out status, timestamps, delivery logs).

• Website/technical data where applicable (IP address, device/browser, cookies/analytics).
  
  

4. How we collect it

• Directly from you (forms, calls, messages).

• Automatically via our website and message delivery systems.

• From service providers acting on our behalf (e.g., messaging platform, CRM, billing).

5. How we use your information
   
   

• To send the messages you opted in to receive and to operate your account.

• To schedule and deliver services; provide ETAs/progress; issue invoices/receipts; manage warranties.

• To secure our systems, comply with law, and improve services.
  
  

6. Sharing and selling

• We do not sell or share mobile numbers, SMS consent, or opt-in data with third parties for their own marketing.

• We do not transfer consumer data to any external organizations under any circumstances, including service providers, regardless of user consent.
  
  

7. Your choices and rights

• Opt-out anytime by replying STOP (END, CANCEL, UNSUBSCRIBE, or QUIT are also honored). You will receive a one-time confirmation of the opt-out.

• Reply HELP for help. Our HELP responses include support contact information.

• You may contact us to access, correct, or request deletion of your data where permitted by law.
  
  

8. Security and retention

• We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data.

• We retain consent and opt-out records (timestamp, IP, user agent, consent text/version, and relevant logs) for compliance and audit defense.
  
  

9. Updates

• We may update this policy and will post the revised Effective Date above.
  
  

SMS MESSAGING TERMS

Program name: Roofing Logik SMS Program.

Types of messages you will receive (if you opt in):

• Account notifications

• Delivery/arrival updates

• Promotions/marketing messages

• Customer Care

Examples of messages you will receive (if you opt in):

• Customer care: scheduling questions, rescheduling options, preference checks, coordination inquiries.

• Account notifications: appointment confirmations; invoices/receipts; warranty or portal updates.

• Delivery/arrival updates: crew en route, ETA windows, arrival notices, progress/delay updates, completion notices with report links.

• Occasional promotions: seasonal maintenance offers; limited-time service discounts.

• Message frequency varies by account activity. Message and data rates may apply. 

Consent:

• By providing your phone number and agreeing to receive texts, you consent to receive SMS from Roofing Logik regarding the message types above. Consent is not a condition of purchase. 

• Opt-out and help:

  • Reply HELP for assistance. 

  • Reply STOP to unsubscribe at any time (END, CANCEL, UNSUBSCRIBE, or QUIT are also recognized). We will send a final confirmation and cease messaging unless you re-subscribe. Reply HELP for help or contact team@roofinglogik.com or 941-500-2687. 

Brand identification:

• • Every message will identify Roofing Logik as the sender. 

Recordkeeping:

• • We maintain records of consent and opt-out requests and honor opt-outs immediately. 

Links in messages:

• • We use links hosted on domains we control; we do not rely on public URL shorteners that carriers discourage or may block.